Control over complex banking charging landscape

BUSINESS CHALLENGE

A large bank is charging its customers for the different products they have contracted. The business logic to these charging events is tied to individual knowledge of experts, fragmented over numerous documents and forced into standard applications that require frequent and significant repair and maintenance to stay aligned with the tariff and charging requirements.

Technical workarounds have increased the complexity, decreased the flexibility and led to application releases with many errors in the charging functionality.

Further, the introduction of new tariff and charging structures is difficult and by times nearly impossible to realise.

SOLUTION

Charging logic and knowledge of experts is functionally and transparently integrated with document logic and fed into digital knowledge bases.

Thanks to this transparency and adaptability, charging related maintenance on application releases can now be done easily and against significantly lower costs.

  • Data can be processed and exchanged in the charging process.

  • New charging scenarios can be modelled in the knowledge bases and simulated and validated via the Smart Data Processor.

RESULTS

  • High level of control and maintainability

  • Clear communication between banking house employees and vendor

  • Unlimited scalability and growth

  • Shorter time to market for tariff changes

  • Low number of errors

  • Low operational costs

  • First-time right charging processing preventing revenue loss
     

Office Address
Sweden

Arenavägen 33, 8 vån
121 77 STOCKHOLM

Contact Details

Telefon:
+46 708 877 061

E-post: info@pellagor.com

 

 

 

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